Public-sector innovation is no longer cosmetic—it’s the difference between a government that delivers and one that falls behind. In 2025, the binational picture is clear. In Mexico, the launch of Llave MX and the creation of the Digital Transformation and Telecommunications Agency are steering the country toward streamlined procedures and data interoperability at the federal level. Authorities have promised to digitize up to 80% of procedures and cut processing times by 50%—a
